Frequently Asked Questions

Everything you need to know about shopping with Nafiriguitar.

Do you perform a quality check before shipping instruments?

Yes, every guitar undergoes a rigorous multi-point inspection and professional setup by our in-house luthiers to ensure it arrives in perfect playing condition.

What are your shipping methods and delivery times?

We offer insured worldwide shipping via premium carriers like DHL and FedEx. Domestic orders typically arrive within 3-5 business days, while international shipping varies by location.

What is your return policy for online purchases?

We offer a 7-day return policy for most items. The product must be in its original, brand-new condition with all packaging and tags intact.

Are the guitars sold at Nafiriguitar covered by warranty?

All new instruments come with the standard manufacturer's warranty. We also provide a limited store warranty on craftsmanship for specific boutique models.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure bank transfers. Financing options are also available through select providers.

How do you ensure the safety of guitars during transit?

We use heavy-duty, double-walled boxes and industrial-grade padding. For high-end instruments, we recommend purchasing a hard-shell case for maximum protection during shipping.